Built on Trust. Driven by Service.
About Us
TEL Staffing & HR blends experience, heart, and expertise to support businesses through reliable HR, payroll, and staffing partnerships.
From Local Vision to National Impact
TEL Staffing & HR History
Founded in 2000 by Wayne Brown, TEL Staffing & HR began as a local solution for Pensacola businesses. Focused on reducing administrative burdens, TEL quickly evolved into a full-service HR provider. Today, TEL supports hundreds of Clients and thousands of employees across the U.S., delivering reliable, cost-effective solutions that empower businesses to grow while staying compliant and focused on what matters most.
People Who Power Your Success
Meet the TEL Staffing & HR Team
Based in Pensacola, Florida, with satellite offices nationwide, our skilled team ensures seamless operations for your business. We bring together top talent from diverse industries to deliver exceptional service with integrity and trust. Our commitment to exceeding your expectations is reflected in our focus on hiring and retaining the best professionals to support and enhance your business.
Shawn Brown
Chief Operating Officer
Since 2007, Shawn Brown has served as the Chief Operations Officer for TEL Staffing & HR, bringing a distinguished career spanning more than two decades in Risk Management and Insurance with major national carriers. His deep expertise in operational leadership, risk mitigation, and enterprise-level process optimization has been instrumental in TEL’s continued growth and its reputation for excellence across multiple industries.
Shawn’s career is defined by a commitment to disciplined operations, client-focused service delivery, and a proactive approach to risk management. His leadership style emphasizes integrity, accountability, and continuous improvement, values that have become foundational to TEL’s culture.
Jason Albert, EJD, SPHR
Chief Compliance Officer
Jason Albert serves as Chief Compliance Officer for the TEL group of companies, where he provides strategic leadership across legal compliance, human resources, employee relations, and talent management. With more than 18 years of executive experience spanning multiple industries, he brings a balanced perspective of technical precision and business acumen to complex organizational challenges.
Jason holds an Executive Juris Doctor and is certified as a Senior Professional in Human Resources (SPHR) and a Certified Compliance & Ethics Professional (CCEP). He remains actively engaged in his community through veteran outreach initiatives and professional affiliations, including the Shipbuilders Council of America.
Susie Nix, CSP
Staffing Account Manager
Susie Nix leads the Staffing Division at TEL Staffing & HR, where she’s been a key player since 2012. With a background in Organizational Communication and a CSP certification, she has driven TEL’s staffing growth. Susie brings passion, leadership, and a strong belief in work-life balance—proudly balancing her role with being a wife and mother of two.
Wendy Hardy
Benefits Manager
Wendy Hardy, a longtime Pensacola resident, began in Accounting at TEL before discovering her passion in Payroll and Benefits. Now Payroll & Benefits Manager, she ensures accuracy and efficiency, bringing deep expertise and care to every client. She’s also a Florida notary.
Purpose & Philosophy
Our Why
At TEL Staffing & HR, our mission is to honor God in all we do.
Guided by this purpose, our philosophy is simple yet powerful:
- Always act with integrity, regardless of trends or outcomes.
- Treat every client with the respect and care we would expect ourselves, always striving to exceed expectations.
- Give back generously to our community, creating a lasting, positive impact.
Thanks to the continued trust and support of our Clients, we’ve been able to live out these values every day. We’re excited to carry this tradition of excellence forward—together.
Our Vision, Mission, and Values
Vision
To be the leading HR and Payroll company in America.
Mission
TEL Staffing & HR exists to provide an exceptional customer experience through personalized care for your employees and your business.
Values
