Built on Trust. Driven by Service.
About Us
TEL Staffing & HR blends experience, heart, and expertise to support businesses through reliable HR, payroll, and staffing partnerships.
From Local Vision to National Impact
TEL Staffing & HR History
Founded in 2000 by Wayne Brown, TEL Staffing & HR began as a local solution for Pensacola businesses. Focused on reducing administrative burdens, TEL quickly evolved into a full-service HR provider. Today, TEL supports hundreds of Clients and thousands of employees across the U.S., delivering reliable, cost-effective solutions that empower businesses to grow while staying compliant and focused on what matters most.
People Who Power Your Success
Meet the TEL Staffing & HR Team
Based in Pensacola, Florida, with satellite offices nationwide, our skilled team ensures seamless operations for your business. We bring together top talent from diverse industries to deliver exceptional service with integrity and trust. Our commitment to exceeding your expectations is reflected in our focus on hiring and retaining the best professionals to support and enhance your business.
Shawn Brown
Risk Manager
Shawn Brown, Chief Operating Officer at TEL Staffing & HR, joined in 2007. A Pensacola native, he’s led nationwide efforts to reduce workplace injuries and workers’ compensation claims, saving companies hundreds of thousands through strategic risk management and operational excellence.
Wendy Hardy
Benefits Manager
Wendy Hardy, a longtime Pensacola resident, began in Accounting at TEL before discovering her passion in Payroll and Benefits. Now Payroll & Benefits Manager, she ensures accuracy and efficiency, bringing deep expertise and care to every client. She’s also a Florida notary.
Jason P. Albert, SPHR
Director of Human Resources
As Director of Human Resources at TEL Staffing & HR, Jason P. Albert leads HR strategy, including employee relations, talent management, and compliance. With 15+ years of leadership across industries, he brings technical and business expertise. Jason is SPHR-certified, pursuing an Executive Juris Doctor, and actively serves his community through veteran outreach, Habitat for Humanity, and industry organizations.
Susie Nix, CSP
Staffing Account Manager
Susie Nix leads the Staffing Division at TEL Staffing & HR, where she’s been a key player since 2012. With a background in Organizational Communication and a CSP certification, she has driven TEL’s staffing growth. Susie brings passion, leadership, and a strong belief in work-life balance—proudly balancing her role with being a wife and mother of two.
Purpose & Philosophy
Our Why
At TEL Staffing & HR, our mission is to honor God in all we do.
Guided by this purpose, our philosophy is simple yet powerful:
- Always act with integrity, regardless of trends or outcomes.
- Treat every client with the respect and care we would expect ourselves, always striving to exceed expectations.
- Give back generously to our community, creating a lasting, positive impact.
Thanks to the continued trust and support of our Clients, we’ve been able to live out these values every day. We’re excited to carry this tradition of excellence forward—together.
Our Vision, Mission, and Values
Vision
To be the leading HR and Payroll company in America.
Mission
TEL Staffing & HR exists to provide an exceptional customer experience through personalized care for your employees and your business.
Values
